Located in the scenic, historic and charming Southwest Colorado town of Durango, Mercy Regional Medical Center (MRMC) is a full-service, acute care hospital with Level III Trauma designation. Recognized by Healthgrades (a leading, independent health care ratings company) with awards for Outstanding Patient Experience and Patient Safety Excellence, as well as an “A” Hospital Safety rating from The LeapFrog Group, Mercy Regional Medical Center blends state-of-the-art technology with a serene and comfortable environment to promote well-being and healing. Specialty services include emergency care, surgical care, cardiac care, an Orthopedic and Spine Center of Excellence and a Family Birthing Center equipped with every amenity and a dedicated surgical suite. Durango residents experience an exceptional quality life with world-class outdoor recreation including snow sports, river sports, hiking, biking and more. Learn more about us at: http://www.mercydurango.org/
Job Description/Job Posting ID: 129549
Recruiter Contact: Alison Williams AlisonWilliams@Centura.org
Responsible for maintaining a safe and clean environment for patients, staff, and visitors by following procedures and standards established by the department. Will provide excellent customer services when working with patients, visitors and other staff members.
Minimum Education Requirements
High School diploma or GED preferred.
Minimum Experience Requirements
Previous healthcare, hospitality or customer service experience preferred. Strong communication skills; ability to read, write and speak English. Must possess basic computer skills.
Position Duties (essential functions denoted with an * )
Perform 6 step daily cleaning procedure in patient room to a level acceptable to the patient.*
Performs cleaning and sanitizing procedures in restrooms, common areas, treatment rooms and utility areas. *
Performs cleaning and sanitizing procedures of walls, vents, ledges and windows. *
Perform checkout cleaning procedure in patient room according to departmental policies and procedures, including medical equipment. *
Stocks paper items and other supplies in patient rooms as necessary or designated. *
Perform intensive cleaning procedures in specialty areas such as Emergency Department, Surgery and Pharmacy toe level acceptable that eliminates the risk of infection to the patient. *
Perform technical cleaning procedures such as mopping and scrubbing floors, using appropriate equipment and chemical dilution. *
Adheres to departmental and hospital wide safety policies and procedures. *
Removes and transports soiled linens, trash, infectious waste and recycling according to departmental policy and procedures. *
Maintains all required records and information for all regulatory agencies (i.e., TJC, NFPA, state and city health departments. *
Participates as required in safety training and understands and follows hospital and department policies and procedures in all safety areas including hazardous materials and waste handling, life safety, medical equipment safety, accident reporting and security. *
Prioritize assisting customers above all other duties.
When cleaning an occupied room the Envy Svc Worker will follow organizational customer service script. *
Greet customers and make efforts to create a welcoming environment for guests. *
Questions and complaints are responded to in a timely manner. *
Supervisor is requested upon a problem, complaint, or question that an Envy Svc Worker cannot answer. *
Envy Svc Worker assists coworkers during busy periods. *
Perform or assist with meeting room set-ups and furniture moving using proper body mechanics to avoid injury. *
Practice an awareness of supply costs; use them as instructed and at correct dilution. *
Have a working knowledge of proper chemical usage and dilution. *
Maintains proper usage of all equipment, materials and supplies. Cleans equipment before being properly stored. *
Maintain good attendance record in accordance with department policy. *
Observes scheduled working hours by reporting to work on time each day (timecard). *
Consistently shows up for work on scheduled work days. *
Completes assigned tasks at an acceptable level of quality and in the appropriate timeframes. *
Participates in educational programs and in-service meetings.
☑Medium Work - exert/lift up to 50 lbs. force occasionally, and/or up to 20 lbs. frequently, and/or up to 10 lbs. constantly
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.
Internal Number: 477040500A0
About Centura Health
Find your ideal career at Centura Health! With 16 hospitals, physician clinics, hospice services, home care and senior living communities, Centura Health's vast network of care spans Colorado and Western Kansas so you can experience a balanced lifestyle and enjoy a fulfilling career anywhere you want to work, live and play in Colorado. From the fast pace of a Denver-area Level 1 Trauma Center to a smaller rural or mountain hospital – we proudly offer a more diverse range of work settings and locations than any other health care employer in the state. Centura is an equal opportunity employer.