The Cornell University campus is widely admired as one of the world's most beautiful academic settings. The Division of Infrastructure Properties and Planning is committed to providing the highest quality service to faculty, students, staff, alumni and visitors. With more than 260 major buildings enhancing the magnificent landscape of the Ithaca campus, approximately 1,000 highly talented and dedicated staff serve as steward of the campus resources and operations. All employees are accountable for supporting the organization's values of truth, respect, excellence, teamwork, and integrity; and supporting inclusive and sustainable practices in carrying out everyday responsibilities.
Facilities Management (FM) provides maintenance, grounds, and custodial services to the entire campus. FM serves as a partner within the zone structure for the Contract Colleges (CC), Endowed (EN), and Student and Campus Life (SCL) zones.
As a key steward of the University's facilities, FM is responsible for facility assessments, skilled trades, general construction, building care, grounds, recycling, asbestos, and the management of planned, corrective, and preventive maintenance.
Positions in Facilities Management include: members of the Skilled Trades (laborers, electricians, carpenters, plumbers, masons, sheet metal workers, painters, controls), maintenance mechanics, administrative assistants, administrators, facilities managers and directors, maintenance planners, estimator, facilities coordinator projects, facilities designer, and project associates.
This lead custodial position oversees the comprehensive custodial maintenance of assigned Cornell buildings and staff of 10 or more custodians. Oversight responsibilities may increase during times of critical need. The individual chosen for this position will be responsible for functioning as an acting supervisor of an entire custodial complex in manager's absence. This person will serve as the primary lead person for the complex emergency call-in process, and is expected to respond to campus emergencies and custodial concerns after normal working hours, to include evenings and weekends. Periodically, this role is required to work overtime with special projects. Areas of responsibility include:
Oversight of routine custodial maintenance and care of the buildings assigned, including furniture, rugs and floor care.
Ordering supplies and maintaining chemical and all equipment inventories used for custodial work within the complex, as well as maintaining the linen inventory.
Assisting Custodial Manager with key inventory and key security.
Assisting with the evaluation, development and training of each custodian in their assigned area (new employee training and ongoing training) and is responsible for the continuous informal inspection of their employees' work areas.
Assisting manager in resolving interpersonal conflicts and customer complaints.
Aiding with Quality Assurance Program to ensure level of cleanliness set by department and APPA standards.
Responsible for staff compliance with health and safety regulations. Ensures adherence to proper chemical use, equipment safety, and PPE requirements.
Ours is a values–based organization where all employees are accountable for supporting the organization's values of truth, respect, excellence, teamwork, and integrity. Employees are required to attend staff development trainings and participate in the performance evaluation process.
Here's what we need:
A High School diploma or equivalent is required. 3-5 years of significant custodial experience. 1-2 years of significant leadership experience. An excellent work attendance history. Excellent organizational, communication and interpersonal skills and have the ability to assist the manager in conflict resolution. Good math, reading and writing skills. Flexible and adaptable to changing priorities, while maintaining a consistent positive and supportive attitude. Skills in assessing and scheduling appropriate work assignments, and the ability to effectively train employees in departmental custodial protocol, and the use of power equipment for hard floor and carpet maintenance. Manage sensitive and confidential information to maintain and ensure the privacy of all Cornell customers' work, study, living and research areas. Ability to comprehend and maintain a high level of security in all campus facilities maintained. Experience with supply and equipment inventory and the accounting thereof. Safety conscious and in good physical condition with the ability to climb and work from an 8' step ladder; able to work in a dusty environment using a variety of cleaning chemicals; able to lift and move 50lbs. Must have and maintain a valid driver's license; may be required to operate a motor vehicle (your own vehicle or Cornell-owned) to travel to/from job sites.
May be required to obtain DOT certification.
Typically lifts more than 50 lbs.
Please note that VISA sponsorship and relocation support is not available for this position.
University Job Title:
Custodian Head S06
Pay Rate Type:
Number of Openings:
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About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.