Performs basic cleaning such as sweeping, mopping, vacuuming, scrubbing, dusting, waste removal, restocking restrooms, disinfecting/sanitizing, etc., to keep work areas in a clean and orderly condition. Operates and maintains basic equipment in the performance of housekeeping duties to include motor scrubber, vacuum cleaner, backpack carpet extractor/ cleaner, industrial vacuums, floor buffers, water extractors, carpet steam cleaners etc. Cleans and sanitizes on a daily basis all fixtures, showers, floors, exterior of dispensers' door push and kick plates, restroom receptacles, partitions and rails. Monitors stairwells, entrance areas and common areas for cleanliness. Dust mop and damp mop as needed. Vacuums carpets in common areas and entrance mats as needed. Regularly checks for and cleans wall spots. Performs high and low dusting. Cleans hallway trash and recyclables receptacles. Recognizes and follows dispenser directions to properly mix cleaning chemicals. Maintains an inventory of cleaning materials, supplies and equipment to ensure appropriate levels needed to perform work. Responsible for cleaning assigned areas, public restrooms, public areas, trash rooms/areas (dumpsters/carts, trash room, housekeeping trash closet), and offices.
Understands and complies with University Safety, State, and OSHA requirements. Practices appropriate physical and safety techniques; use proper safety gear and equipment. Reads safety manuals. Ensures equipment is properly maintained. Attends training and receives proper information pertaining to equipment, safety and/or emergency procedures, and accident reporting. Understands appropriate action to correct hazards. Reports and responds to accidents appropriately and in a timely manner. Is alert to potentially dangerous situations or conditions; report to supervisor when something needs further attention. Reports any conditions which need maintenance attention. Ensures proper mixing and/or diluting of chemicals according to original labels. Ensures chemicals are labeled and environmentally safe. Ensures safe storage of chemicals. Reports outdated or improperly stored chemicals.
Communicates with management to obtain understanding of the organization's objectives. Assists co- workers to even out workloads during peak periods; assists co-workers when workload is not as heavy as that of others. Represents the department positively when interacting or in close proximity with students; is sensitive to diversity issues and demonstrates appropriate interpersonal behavior.
Respectfully identifies, listens, and responds to customer needs in assigned work areas. Works in areas with students on a daily basis. Respectful of students' privacy and belongings. Develop strong relations with residents to minimize damage and increase students' respect for environment. Builds and sustains productive customer relationships. Provides courteous and patient service to allow residents to be content in living areas. Makes customers and their needs a primary focus of one's actions. Demonstrates ability to adapt schedule to customers' needs.
UNC Charlotte, the Division of Student Affairs and the Department of Housing and Residence Life value diversity, equity and inclusion. Housing and Residence Life employees are evaluated, in part, according to their ability to reach specific diversity, equity and inclusion performance goals.
Physical activities include stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions and visual acuity.
Minimum Experience / Education:
Required Minimum Qualifications:
Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.
University Preferred Qualifications:
Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work, or an equivalent combination of training and experience.
Preferred Education Skills and Experience:
Experience working in the housekeeping or janitorial industry. Preference to those who have worked in a college or university environment, have experience with green cleaning, and have experience working in a large, residential environment. Able to understand, speak, and read English.
UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.