All the benefits and perks you need for you and your family:
Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
Fulfilling work with people who treat you like family.
Excellent benefits, market-driven wages and career development opportunities.
Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
Opportunities for advancement as we expand our network across the nation.
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift: Monday - Friday 8am-4:30pm; hours may vary based on business needs
Location: 11001 W Colonial Dr. Ocoee, 34761
The role you’ll contribute:
The Supervisor assists the Operations Manager with facilitating all activities within their assigned center. Assists with activities related to all aspects of a walk-in medical center according to the philosophy, policies, procedures, and objectives of the hospital and units of responsibility. Assists with staffing & scheduling, patient experience, environmental control, physician relations, equipment, inventory / material control, team member coaching and development, supervising all activities within the center, and preparing and implementing an approved budget. Coordinates operating activities with other departments as necessary may delegate responsibilities and duties to both professional and non-professional personnel. Must be available to be “on-call” for Center. Communicates effectively with alternative supervisor and center manager. Adheres to the AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies. This position actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
The value you’ll bring to the team:
Assists with recruiting, staffing, orienting, training, disciplining, and evaluating personnel in accordance to personnel policy and employee relations laws. Reviews employee time and attendance and monitors employee staffing, turnover, overtime, and absenteeism.
Assists with fiscal management of the center operation including development and implementation of annual budget, cost management and revenue generation, accounts payable, and daily financial practices.
Maintains the safe and efficient operation of the center by monitoring work orders and equipment safety, overseeing vendors, and making appropriate recommendations for improving center.
Assists the clinic manager with managing the center operating activities so that services are provided in a manner that meets all applicable regulatory licensure and accrediting regulations. Maintains Quality Assurance Program to monitor and control department services
Provides team members with tools and training needed to meet accuracy standard goals, minimize department registration errors, rejections, and avoidable denials. Monitors work items and task lists for timely completion. Trains and assists team with strategic scheduling to successfully meet budgeted volume and visit goals
The expertise and experiences you’ll need to succeed:
High school diploma or equivalency
Experience in medical office management and/or 2 years’ experience in Medical office or retail operations
Must maintain current CPR certification at all times. If certification is not current at time of hire, the employee must obtain a valid card within their first ninety days
3 years’ experience in Medical office or retail operations preferred
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.