Responsible for maintaining a safe and clean environment for patients, staff, and visitors by following procedures and standards established by the department. Will provide excellent customer services when working with patients, visitors and other staff members. This position has responsibility for primarily cleaning common area’s and non-procedural clinical rooms.
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned.
Perform 6 step daily cleaning procedure in patient room to a level acceptable to the patient.
Performs cleaning and sanitizing procedures in restrooms, common areas, treatment rooms and utility areas.
Performs cleaning and sanitizing procedures of walls, vents, ledges and windows.
Perform checkout cleaning procedure in patient room according to departmental policies and procedures, including medical equipment.
Stocks paper items and other supplies in patient rooms as necessary or designated.
Perform technical cleaning procedures such as mopping and scrubbing floors, using appropriate equipment and chemical dilution.
Adheres to departmental and hospital wide safety policies and procedures.
Removes and transports soiled linens, trash, infectious waste and recycling according to departmental policy and procedures.
Maintains all required records and information for all regulatory agencies (i.e, TJC, NFPA, state and city health departments.
Participates as required in safety training and understands and follows hospital and department policies and procedures in all safety areas including hazardous materials and waste handling, life safety, medical equipment safety, accident reporting and security.
Prioritize assisting customers above all other duties.
When cleaning an occupied room the Env Svc Worker will follow organizational customer service script.
Greet customers and make efforts to create a welcoming environment for guests.
Questions and complaints are responded to in a timely manner.
Supervisor is requested upon a problem, complaint, or question that an Env Svc Worker cannot answer.
Env Svc Worker assists coworkers during busy periods.
Perform or assist with meeting room set-ups and furniture moving using proper body mechanics to avoid injury.
Practice an awareness of supply costs; use them as instructed and at correct dilution.
Have a working knowledge of proper chemical usage and dilution.
EDUCATION AND EXPERIENCE PREFERRED:
·Previous healthcare, hospitality or customer service experience
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