Location: All locations

Department: Office of Information Technology

Days and Hours: Shifts vary- up to 25 hours per week

Job Description:

• Demonstrate and promote a culture of diversity, equity and inclusion
• Provide onsite support as required to maintain inventory
• Maintains and records computer and related hardware information throughout the College, including collecting and removal of technology equipment and documenting the changes; hands-on participation in computer deployment projects; data removal from computers; cleaning and sanitizing of equipment to be redeployed to the community or sent to surplus; general, periodic equipment cataloging with an asset management focus; maintaining classroom computer equipment and wiring with a focus on peripheral equipment, such as mouse, keyboard, and monitor replacement; printer replacement and maintenance

• Ability to work directly with people from diverse racial, ethnic and socio economic backgrounds
• Provides onsite support for the OIT department in the maintenance and cataloging of computers, large and small peripherals, including packing and labeling equipment for storage, redeployment, or surplus
• Asset tagging and logging of newly deployed devices and equipment, and creating reports
• Collecting data and preparing reports as needed to update inventory status on a quarterly basis
• Tests and records status of computer equipment and related devices, for storage and redeployment
• Catalogs and prepares retired network equipment and devices, including switches, UPS devices, and server parts for surplus or disposal as needed by the network team; preparing status reports on equipment
• Catalogs legacy software on media, including CDs, Floppy discs, zip disks and destroys or prepares it it for disposal
• Maintains the OIT storage areas, including OIT lockup, LRC basement, and the OIT storage closets in various locations
• Assists technicians with the installation of new or lifecycled computer equipment on medium to large deployment projects
• Performs routine collection of unused or retired computer equipment and prepares it for surplus or lifecycle reinstallation
• Install and configure personal computer hardware and peripheral equipment, including but not limited to monitors, keyboards, and CD/DVD drives, and printers
• Assist IT Technicians with performing routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers; network cabling and connected networked devices
• Maintain all job-related documentation, including tickets, inventory forms, and request forms
• Practice good follow up procedures on assigned projects, tasks and difficult or high-profile situations

Minimum Qualifications:

• High school diploma or GED certification
• Current A+ Certification or 1-2 years of work experience in the IT field with a good understanding of computer equipment and functionality preferred but not required
• Working knowledge of Microsoft Excel preferred
• Reliable transportation to navigate to all areas of the College as required, including between campus travel
• Understands the concept of confidentiality and maintain it
• Excellent interpersonal skills with a focus on customer service
• Excellent organizational skills
• Ability to create and organize inventory documentation for sharing with other departments
• Ability to work collaboratively in a team environment and on independent projects
• Ability to use creative and out-of-the box thinking to resolve issues related to computer equipment maintenance, storage and storage space management
• Basic knowledge of computer equipment safety, such as handling and testing of computer equipment and parts
• Understanding of inventory maintenance in a retail or warehouse environment

Job Category: Temporary

About Camden County College

Camden County College is one of the largest, most comprehensive community colleges in New Jersey and the surrounding region and is a vital resource for transfer education, workforce training, and cultural events. Its three distinct locations in Blackwood, Camden and Cherry Hill – along with its satellite locations in Lakeland, Sicklerville and elsewhere throughout the County – share the common mission of providing accessible, affordable higher education and occupational study to all who can benefit.The College also is recognized nationally as a leader in technology programs such as video game design/development and photonics. In addition, it is acknowledged for maintaining low tuition rates for many years. Perhaps most importantly, CCC is known for responding to the changing needs of the communities and students it serves by continuously updating its programs and services to support the economic development in this area and the professional and personal development of residents.

Connections working at Camden County College